We endeavour to dispatch all parcels to UK addresses within 48 hours of the order being placed, but as we do not dispatch at weekends or Bank Holidays for some orders this may be longer. Once dispatched, we're proud to typically deliver to our Kendafamilies in less than our standard delivery timeframe of 5-7 business days.

If you'd like an update on the status of your delivery, then please contact our customer care team at enquiries@kendamil.com and share your order number with them so they can look into this for you.