Our team at Kendal Nutricare ensures that no Kendamil products leave our factory without meeting the highest possible standards. However we're real people packing up each shipment by hand and whilst there is a lot of love and care taken with each order, we can sometimes make a mistake. If your Kendamil package has arrived but it contains the wrong amount of product please get in touch with our customer care team at enquiries@kendamil.com so they can fix this for you.