Great product, extremely disappointing service
"I regularly buy Kendamil Follow-On Ready to Feed and have always been happy with the milk itself. Unfortunately, my recent order was handled very poorly. I ordered three boxes of Follow-On Milk but received two boxes of First Infant Milk instead. A collection was then arranged for a full-day window without checking whether I would be available. As I work, I had to arrange to take the following day off work unpaid. The incorrect order was not my fault, yet resolving it caused considerable inconvenience and cost me a day’s wages. I’m very disappointed with how this was managed. The product is excellent, but the fulfilment and customer service experience fell far below what I expected."
Whole milk from grass-fed cows
Plant-based DHA (Omega-3)